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Computer Systems, Monitors & Expertise Options
Some online shops have real-time chat features, however most rely on e-mails or telephone calls to deal with buyer questions. Even if an online store is open 24 hours a day, seven days a week, the customer service staff could only be available throughout regular business hours. Although the advantages of online buying are considerable, when the process goes poorly it could create a thorny scenario. A few issues that consumers potentially face embody identity theft, faulty merchandise, and the accumulation of spy ware. If users are required to put in their bank card info and billing/shipping tackle and the…